Provides specialist one-to-one and small group training courses for speech recognition and digital dictation software. The service develops custom workflows, voice commands, and auto-text configurations to maximize return on investment, ensure effective change management, and integrate software with existing CRMs and electronic patient record systems.

Delivers ongoing technical support covering speech recognition and digital dictation software and hardware issues. Services include first-line and second-line remote connection assistance, telephone support, software troubleshooting, installation management, account administration, usage reporting, and annual refresher training sessions.

Offers digital accessibility audits, assistive technology user testing, and legal compliance consulting against WCAG 2.1 standards and Public Sector Bodies Regulations. Helps organizations implement reasonable adjustments, integrate assistive software, and optimize working setups for employees with neurodivergent, physical, or visual requirements.