Teknofix Telekomünikasyon ve Bilişim Hizmetleri S.A.

Field Installation and Technical Support Services for Enterprises

Employees: 1,000 employees
Founded: Founded 2011
Locations: 1 location

Teknofix Telekomünikasyon ve Bilişim Hizmetleri S.A.

Field Installation and Technical Support Services for Enterprises

Employees: 1,000 employees
Founded: Founded 2011
Locations: 1 location

About

Teknofix, a subsidiary of Concentrix, is a technology, repair, and field services company in Turkey. Operating across all 81 provinces with over 500 vehicles, it specializes in end-to-end field installations, IT help desk management, technical support, outsourced staffing, and smart device repairs for corporate and retail customers.

Services

Field Installation and Support Services

Provides end-to-end delivery, installation, and technical support across all 81 provinces in Turkey. Operating with a fleet of over 500 vehicles and digitalized field management applications to deliver rapid on-site solutions for broadband, TV, network hardware, and retail POS systems.

Help Desk and Monitoring Services

Centralizes corporate IT support processes under a single help desk framework. Enables structured and measurable ticket workflows covering hardware, software, network, and system issues with strict SLA metrics, 24/7 call center integration, and ISO 27001 security compliance.

IT Outsourcing Services

Delivers comprehensive human resources solutions for IT departments, covering candidate recruitment, orientation, training, payroll, and retention management. Leverages parent company Concentrix's extensive capability to supply qualified engineers, administrators, technicians, and support staff.