Artiwise is a company providing a VoC (Voice of the Customer) platform that offers holistic customer experience (CX) solutions with AI-powered analytics, sentiment analysis, and NPS & CSAT (Net Promoter Score & Customer Satisfaction Score) analysis. The platform integrates multiple channels and employs industry-specific AI modeling to provide actionable insights for strategic decision-making and sustainable customer satisfaction.

Founded in 2015, Artiwise is a B2B SaaS company dedicated to enhancing customer experience (CX) through its advanced Voice of the Customer (VoC) platform. With a team of 29 professionals, Artiwise leverages artificial intelligence to provide comprehensive analytics, including sentiment analysis and Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) evaluations. The platform's core value proposition lies in its ability to integrate data from multiple customer interaction channels, transforming raw feedback into actionable insights that drive strategic decision-making and foster sustainable customer loyalty.

Artiwise's AI-powered VoC platform utilizes industry-specific AI modeling to extract critical business intelligence from customer feedback. This capability serves a diverse range of sectors, including automotive, finance, insurance, FMCG, retail, telecommunications, aviation, and e-commerce. By offering a unified view of customer sentiment and behavior, Artiwise empowers businesses of all sizes, from startups to enterprises, to optimize customer engagement, improve satisfaction rates, and achieve sustainable growth.